Refund and Cancellation Policy

• Once payment has been made, no refunds will be issued. This is because, from the moment we receive your information, Dreamis team dedicates significant time to reviewing your case and creating a personalized plan tailored to your child. For this reason, partial refunds are also not available for any unused days within the support period.

• If the goals of the plan are achieved earlier than expected, any remaining days may be kept as a credit and used within 6 months from the plan’s closing date. This allows your family to access additional support whenever needed, including answering questions, adjusting routines, guidance during travel, transitions, sleep regressions, or any developmental changes that may affect your child’s sleep.

• By buying, you acknowledge that you will receive a personalized program designed to improve your child’s sleep habits and your family’s overall rest. Throughout the process, you will be given clear explanations to understand each adjustment and will be guided step by step to support your child in a respectful and safe way.